F.A.Q.

What type of fabric do you use?

We use cotton and cotton-polyester blend.

What’s the difference between the classic mask and the mask with filter pocket?

The mask with filter pocket is just like the classic mask except it has an additional layer to which you could insert a filter of your choice. Unfortunately, at this time we do not include filters.

What type of filter could I use?

Many people use vacuum filters, coffee filters, fish tank filters, paper towels, tissues, etc. There are many options available. Before this crisis arose, filters would typically be available at hardware stores, however, resources may be harder to find nowadays.

How many layers do the masks have?

The classic masks typically have 2 layers and the masks with filter pockets have 3 layers.

Who is the large mask for?

The large adult mask is recommended for larger than average adults as well as people with fluffy beards for a more comfortable fit.

Where are you located?

We are located in downtown Ottawa at 272 Bank Street.

How do you do contactless transactions?

We will arrange a pickup time for you and your package will be ready to grab and go! We prefer e-transfer. We also accept exact change during pickups. For deliveries, we will place your order in your mailbox or wherever you’d like. These measures help you and us to be safe by being contactless.

What is your return policy?

Due to hygienic standards and the personal nature of our protective facewear, all orders are final sale and we are unable to accept returns, or refunds on any order.